In a recent engagement, we were approached by a fast-growing e-commerce platform experiencing frequent app crashes during peak sales hours. Their customer satisfaction was plummeting due to these technical glitches. We stepped in to provide dedicated app support, optimizing their backend processes, enhancing server response times, and implementing real-time monitoring tools. As a result, the platform saw a 90% reduction in app crashes, leading to improved user reviews and a significant boost in sales during peak hours
